Zi Tours by Travelzi

Tour Operator Software

Tour Operator Software Built to Run Your Entire Tour Business

Name: Zi Tours
Brand: Travelzi

Create tours, manage departures, take bookings, organize travellers, assign guides and keep payments and daily operations connected — all in one purpose-built tour operator platform.

From the first enquiry to the completed tour, Zi Tours keeps your bookings, travellers and operations connected.

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Tours • Departures • Bookings • Travellers • Guides • Payments • Operations

Built for tour operators

A tour business needs more than a generic CRM.

Tour operators do much more than manage customer contacts. Every departure involves tours, dates, travellers, bookings, guides, payments and operational details that need to stay connected. Zi Tours brings these workflows together in one purpose-built tour operator platform, giving sales and operations a clearer way to manage the complete tour journey.

Tour Management

Create and organize the tours your business sells.

Booking Management

Keep bookings, travellers and booking details connected.

Departure Management

Organize scheduled departures and the operational details behind them.

Tour Operations

Keep guides, customers, payments and day-to-day tour activity easier to manage.

When tour operations grow

Spreadsheets, messages and disconnected records only work for so long.

A few bookings can be managed manually. A growing tour operation needs more structure. When booking details live in spreadsheets, customer conversations stay in messaging apps and operational information sits with different team members, it becomes harder to see what is happening across the business.

Scattered Bookings

Keep booking information organized instead of spread across messages and separate records.

Departure Confusion

Keep tour dates, travellers and operational details connected to the right departure.

Guide Coordination

Organize guide information and assignments around the tours being operated.

Customer Information

Keep customer and traveller details connected to their bookings.

Zi Tours brings these workflows into one tour operator workspace.

One connected tour workflow

From enquiry to completed tour — keep every step connected.

Create the Tour

Build and organize the tour product your business sells.

Plan Departures

Schedule tour dates and prepare upcoming departures.

Take Bookings

Connect each booking to the correct tour and departure.

Manage Travellers

Keep customer and traveller information organized.

Assign Guides

Connect guides and responsibilities to relevant departures.

Handle Payments

Keep supported booking and payment information connected.

Run the Tour

Give your team a clearer operational view of what needs to happen.

Complete & Review

Keep completed tour information available for operational reference.

One workflow. One workspace. A clearer way to run tours.

See How Zi Tours Works

Tour management

Build tours your team can actually sell and operate.

A tour is more than a title and price. Zi Tours keeps the information behind each tour organized so sales and operations can work from the same tour structure.

Tour details

Package Builder Create tours with titles, descriptions, slugs, start/end cities and travel mode.

Group or Private Modes Sell fixed-departure group tours or private / customized tours that start with an inquiry.

Themes & Tour Types Organize packages by type and theme so staff and guests can find the right product fast.

Duration & Difficulty Set days, nights, difficulty and star rating for clearer packaging.

Group Size Controls Define minimum and maximum pax so capacity rules are built into the product.

Publish Workflow Move packages through draft, published and archived states with operational control.

Internal Ops Notes Keep staff-only notes on packages without exposing them to guests.

Itineraries

Ordered Itinerary Days Build day number, title and description for each stage of the tour.

Lodging & Meals Notes Capture per-day hotel/lodging and meal notes for guest clarity and ops handoff.

Clone & Reorder Days Speed up package building by cloning and rearranging itinerary days.

Itinerary Draft Assist Generate itinerary drafts from route and logistics context, then refine before publishing.

Pricing, media & policies

Adult & Child Pricing Configure adult and child rates with a clear display price for selling.

Photos & Gallery Attach a featured image and gallery so the experience looks sellable.

Inclusions & Exclusions Attach reusable “what’s included / not included” checklists to packages.

Cancellation Policy Link a standard cancellation policy and add custom refund wording where needed.

Children & Bedding Rules Document children and extra bedding policies for family packages.

Content Draft Assist Generate title, description and policy drafts to refine before publish — your team still owns what goes live.

Public selling option

Portal Listing Controls List packages on the tourism portal or keep them private for B2B / direct selling.

Tour Catalog Filters Guests can browse by city/province, duration, difficulty, month, type, stars and search.

Tour Detail Experience Show itinerary, inclusions/exclusions, policies and booking or inquiry options on the detail page.

Wishlist Support Portal guests can save tours to a wishlist while browsing.

Departure management

Turn tour dates into organized departures.

Every departure has its own travellers, booking activity and operational requirements. Zi Tours keeps scheduled departures connected to the tour they belong to, giving your team a clearer view of what is coming next.

Scheduling & capacity

Departure Scheduling Create departure dates with optional end dates for each package.

Seat Capacity Set seats per departure and track remaining capacity from non-cancelled bookings.

Capacity Enforcement Prevent overselling when departure seats or max group size are reached.

Status & booking links

Open / Closed / Cancelled Control which departures are bookable as operations change.

Flexible Date Options Support on-request / flexible dates when a package does not use fixed departures.

Booking Association Connect guest bookings to the correct departure so traveller lists stay accurate.

Explore Departure Management

Booking management

Keep every booking connected to the right tour.

A booking should not become another disconnected record. Zi Tours keeps booking information connected to the relevant tour, departure, customer and operational workflow.

Booking records

Guest Booking Records Capture guest name, email, phone, adult/child counts and party size.

Tour & Departure Link Link bookings to a fixed departure or a custom travel date.

Booking Statuses Track pending, confirmed, cancelled and completed bookings.

Special Requests Store guest special requests and internal notes on the booking.

Capacity, amounts & sources

Live Capacity Check Validate seats while creating bookings so oversells are caught early.

Auto Amount Assist Suggest amounts from adult/child package rates when recording bookings.

Internal & Portal Sources Know whether a booking was created in-panel or from tourism portal checkout.

Group Tour Checkout When listed publicly, travellers can pick a departure, adult/child counts and proceed through cart checkout.

Private tour inquiries

Private Tour Inquiries Collect guest details, preferred date, pax and requirements — then move inquiries through Pending, Replied, Offered, Booked or Cancelled.

Inquiry vs Hard Booking Keep quote-driven private tours distinct from instant group-departure bookings.

Traveller management

Know who is travelling — and what each booking needs.

Keep customer and traveller information organized around the actual booking so your sales and operations teams work with clearer records. Zi Tours includes tour operator CRM capabilities within a broader operational platform, keeping customer information connected to bookings and tours.

Customers & travellers

Customer Profiles Maintain contacts connected to bookings and inquiries.

Traveller Details on Bookings Keep guest name, email, phone and party composition on each booking record.

Contact Information Store the details your team needs to follow up before departure.

Special Information Capture special requests and staff notes where the booking needs them.

History & commercial follow-up

Booking History Keep commercial relationships and repeat group memory beyond a single trip.

Leads from Inquiries & Bookings Sync tour inquiries and bookings into CRM contacts and leads when CRM is enabled.

Accounts, Deals & Quotations Manage deals and build quotations with line items, validity and PDF export.

Guide management

Assign the right guide to the right tour.

Guide coordination is part of tour operations, not a separate spreadsheet. Zi Tours helps keep guide information and assignments connected to the departures your team is preparing to operate.

Guide profiles

Guide Profiles Maintain photo, bio, languages, license, experience and base city.

Types & Specialties Classify guides by type and specialty for better assignment decisions.

Daily Rates Store guide rates and active/inactive status for ops planning.

Verified Badge Mark verified guides for trust and internal quality control.

Premium Profile Fields Support richer profiles (contact, socials, gallery) when premium profile flags are enabled.

Assignments & visibility

Guide Bookings Book guides for date ranges with clash prevention against existing assignments.

Payment Status on Guide Jobs Track pending, paid or refunded status on guide bookings.

Portal Listing Option Publish selected guides to the tourism portal when you want public discovery.

Ready to see Zi Tours

Request a demo mapped to your tour operation

Tell us how you create tours, run departures and handle bookings — we walk Zi Tours against your workflow.

Commercial management

Keep the commercial side of your bookings organized.

Tour operations and commercial information should stay connected. Zi Tours helps organize pricing, booking amounts, payment status and invoices — without positioning itself as a full accounting suite.

Pricing & payment status

Tour Pricing Configure adult and child package rates used when recording bookings.

Booking Amounts Keep booking totals connected to the tour and party size being sold.

Payment Status Track payment-related status on bookings and guide jobs where configured.

Payment Instructions Configure payment gateway or offline payment instructions for guest checkout flows.

Invoices & earnings

Booking Invoices Auto-create invoices from bookings when Billing is enabled.

Invoice Management Manage invoices with tax/discount, multi-currency support and PDF output.

Commission-Aware Bookings Track platform commission and vendor net amounts on bookings where applicable.

Earnings Visibility See aggregated sales and withdrawable net across tour and guide bookings.

Daily tour operations

Know what is happening across your tour business.

A growing tour company needs more than a list of bookings. Zi Tours gives your team a clearer view of upcoming tours, departures, customers, travellers and operational responsibilities.

Operational visibility

Upcoming Departures See scheduled departures connected to the tours you sell.

Booking Activity Track pending, confirmed, cancelled and completed booking statuses.

Traveller Overview Keep guest and party details attached to each booking.

Guide Assignments Know who is assigned, for which dates, and whether the guide job is paid.

Payment Visibility Follow booking amounts, invoices and payment-related status in one commercial trail.

Operational Status Control departure open/closed/cancelled states and package publish workflow.

Your tour workspace

One workspace for your tour operation.

Bring the information your team needs into one tour operator workspace instead of switching between disconnected spreadsheets, chat threads and separate tools.

Tour Management

Create and manage the tours your business sells.

Upcoming Departures

See what your team needs to prepare next.

Booking Management

Keep bookings connected to tours and travellers.

Guide Management

Organize guide information and assignments.

Customer & Traveller Records

Keep important booking information together.

Dedicated Business Workspace

Operate in your own branded tenant with staff permissions and module controls.

Why Zi Tours

Built around tour operations — not generic business software.

Purpose-Built for Tour Operators

Workflows follow the way tour businesses actually operate.

One Connected Workspace

Keep tours, departures, bookings and operational information closer together.

Clearer Team Coordination

Give sales and operations a shared view of the tour business.

Less Scattered Admin

Reduce dependence on disconnected spreadsheets and records.

Better Operational Visibility

See what is booked, what is upcoming and what needs attention.

Built to Support Growth

Create a more structured operating process as your tour business expands.

Who Zi Tours is for

Tour operator software for businesses that create, sell and operate tours.

Tour Operators

Run packaged tours with departures, bookings and guide delivery.

Inbound & Outbound Operators

Organize multi-day packages for domestic and international travellers.

Group Tour Operators

Manage fixed departures with seat capacity and adult/child pricing.

Private Tour Operators

Handle custom requests through an inquiry pipeline into bookings.

Adventure Tour Businesses

Sell dated trips with capacity limits and clear inclusions.

Destination Management Companies

Coordinate packages, guides and commercial follow-up in one workspace.

Part of Travelzi

Your travel business may do more than tours.

Zi Tours is part of Travelzi — a family of purpose-built products for different travel operations. Start with the product your business needs today and explore other Travelzi products as your operations expand.

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Vehicle Rental Management Software

For businesses managing vehicles, rentals and transport operations.

Zi Stay

Hotel Management Software

For accommodation businesses managing rooms, availability, reservations and guests.

Zi Events

Event Ticketing Software

For businesses selling tickets and managing event entry.

Zi Charter

Charter Booking Software

For premium charter inventory, bookings and craft-specific operations.

Travelzi One

Travel Agency Management Software

For multi-service travel businesses that need several Travelzi operations together.

Run more than tours?

Bring your travel operations together with Travelzi One.

If your business manages tours alongside vehicles, accommodation, events or luxury charters, Travelzi One brings multiple Travelzi operations into one connected agency environment.

Explore Travelzi One

See Zi Tours in action

See how Zi Tours fits your tour operation.

Tell us how you create tours, manage departures and handle bookings today. We will show you how Zi Tours can bring your tour operations into a more connected workspace.

Frequently asked questions

Tour Operator Software FAQs

What is tour operator software?

Tour operator software helps tour businesses manage workflows such as tours, departures, bookings, travellers, guides, customers and related operational information through a more organized system.

What is Zi Tours?

Zi Tours is purpose-built tour operator software from Travelzi. It helps tour businesses manage tours, departures, bookings, travellers, guides and day-to-day tour operations from one dedicated workspace.

Can Zi Tours manage tour bookings?

Yes. Zi Tours includes booking management capabilities designed to keep bookings connected to relevant tours, departures and customer information.

Can I manage multiple tour departures?

Yes. Zi Tours is designed to organize scheduled tour departures and the information associated with them — including seat capacity and open/closed/cancelled status.

Can Zi Tours manage guides?

Zi Tours includes guide management capabilities where configured, helping operators organize guide information and tour assignments with clash-aware guide bookings.

Does Zi Tours include a tour operator CRM?

Zi Tours includes customer and traveller management capabilities that provide CRM-style functionality within a broader tour operations platform.

Is Zi Tours only a CRM?

No. Zi Tours is designed around wider tour operations, including tours, departures, bookings, travellers, guides and related workflows.

Can Zi Tours help replace tour-operation spreadsheets?

Zi Tours is designed to centralize many of the records and workflows tour operators often manage through spreadsheets, messages and separate tools.

What if my business also manages vehicles, hotels or events?

Zi Tours is part of Travelzi. You can use dedicated Travelzi products such as Zi Fleet, Zi Stay, Zi Events and Zi Charter, or explore Travelzi One for multi-service travel operations.

Can I request a Zi Tours demo?

Yes. Request a demo to discuss your current tour operation and see how Zi Tours can fit your workflow.

Ready to run tours with more control?

Bring your tours, bookings and operations into one workspace.

See how Zi Tours can help organize the workflows behind your tour business.

Explore Travelzi